2 Way SMS, two-way messaging
Make it easy for your customers to contact you just as quickly and easily as you contact them. You can fuel their satisfaction and receive valuable feedback With our 2 numbering, you can interact with your customers seamlessly, irrespective of the device or software they use.
Benefits of 2 Way SMS
Interact with your customers with two-way messaging
Messages conversations in real-time
Receive instant responses from your customers, and reply back to them instantly, even automatically.
Universal
You can reach any active mobile phone worldwide, not only smartphones. For everyone and almost everywhere.
Integration
You can seamlessly integrate into your management software both sending and receiving 2-Way messages.
Main uses
2-Way numbering service allows you to receive replies to the SMS messages you send
Customer Service
Surveys
Human resources organization
Private discussions among users
Global Coverage
We have dedicated numbers in Spain, France, United Kingdom, United States and Colombia. We also provide dedicated numbers to the rest of the world.
Reach customers from your fingertips
You decide when
Contact your customer the best time to grab his attention. You can schedule the sending of outbound SMS messages to improve the impact and conversion of your campaigns.
The reply of your SMS will be stored and available in Tools, to manage when appropriate. You may also download the data in csv to be integrated into your CRM system thus enhancing prospective campaigns.
Total interaction
Hold discussions with your users whether for customer service, technical support, sales queries, etc. thanks to 2-way dedicated numbers.
Your customers receive your reply and they can reply back instantly. Easy and cost free, since operators provide free sms to their users.
Seamless integration
Our 2-Way SMS service is easily integrated, through APIs, in management tools, CRM systems, etc. Optimize communication processes with your customers, save on costs, while moving forward towards the digitization of your business.
We also provide Tools, a functional back office to send SMS, read the replies, and use all our services: database validation, registered communications, electronic contracting,....