Privacy Policy

1. Data Controller

• Company name: Lleidanetworks Serveis Telemàtics S.A. (hereinafter, LLEIDA.NET)
• Registered office: Calle Téllez 56, Local C
• Tax Identification Number (CIF): A25345331
• Telephone: +34 973 282 300
• Data Protection Officer (DPO): [email protected]

2. Purpose of the Processing

LLEIDA.NET will collect your personal data through the forms available on the website and process them for the following purposes:

• User identification.
• Provision of Lleida.net services, subject to prior acceptance of the applicable terms.
• Processing orders, requests, or responding to user enquiries submitted through any of the contact methods provided on the Lleida.net website.
• Sending commercial communications via electronic or physical means that enable such communications. These communications will relate to products or services offered by LLEIDA.NET. Consent may be withdrawn at any time, with no retroactive effect, in accordance with Article 22.2 of the LSSI.
• Job applications: Personal data will be processed for the purpose of managing job applications submitted by users, as well as storing and assessing CVs in relation to vacancies within the company.

Fields marked as mandatory in the registration forms must be completed in order to properly process the request, while providing information in the remaining fields is optional.

Purposes involving third-party services:

• Google reCAPTCHA: reCAPTCHA is a bot-blocking tool that protects websites from spam, abuse, and fraud. It analyses user behaviour and other factors to determine whether an action is performed by a human or a bot. If suspicious activity is detected, reCAPTCHA may take action to prevent unauthorised access, such as presenting a challenge or blocking the interaction entirely. This helps maintain website security while ensuring minimal disruption for genuine users.
• Zapier Chatbot: The website chatbot is an AI-powered conversational assistant provided by Zapier, designed to support visitors with their queries in real time. The user's email address, first name, and surname are collected.

3. Data Retention

The personal data provided will be retained unless erasure is requested by the data subject.

• Chatbot: 6 months from the date of collection.
• Curriculum (CV): 24 months from the date of collection.
• Provision of services and handling of information requests: in accordance with Policies and Practice Statements for Services.

4. Legal Bases for Data Processing

In all other instances where users provide personal data via any form on the Website, the lawful basis for processing shall be their freely given consent, which may be withdrawn at any time without retroactive effect.

5. Recipients

LLEIDA.NET will not disclose any personal data unless required by law.

In the event that some type of transfer of personal data was to be made, the express, informed, and unambiguous consent of the user will be requested in advance.

6. Rights of the Data Subject

Each user (data subject) has the following rights regarding his or her personal data:

• Right of access

  Anyone has the right to know if LLEIDA.NET handles personal data about them. The individuals concerned are entitled to access their personal data.

• Right to rectification

  To obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her without undue delay.

• Right to erasure (right to be forgotten)

  To obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  • The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
  • The data subject withdraws consent on which the processing is based according to point (a) of Article 6.1 of the GDPR, or point (a) of Article 9.2 of the GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21.1 of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21.2 of the GDPR.
  • The personal data has been unlawfully processed.
  • The personal data has to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data has been collected in relation to the offer of information society services referred to in Article 8.1 of the GDPR.
• Right of restriction of processing

  To obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the Controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to Article 21.1 of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
• Right to data portability

  To receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data has been provided as long as the processing is based on consent and the processing is carried out by automated means.

• Right to object

  To object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her.

• Right to withdraw data protection consent

  To withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise any of the aforementioned rights, he or she may at any time directly contact the data controller by sending the appropriated request at the following addresses:

• Parc Agrobiotech, Edifici H1, 2ª planta B, 25003 Lleida
• Data Protection Officer (DPO): [email protected]

To ensure effective exercise of their rights, the user must accompany, along with their request, a photocopy of the corresponding document to prove their identity (VAT number, ID card, etc.).

7. Security

LLEIDA.NET informs you that it has implemented the technical and organizational security measures to ensure the security of your personal data and to prevent their alteration, loss, treatment, and/or unauthorized access, taking into account the state of the technology, the nature of the stored data, and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

LLEIDA.NET holds ISO 27001:2022 certification for Information Security, ensuring compliance with Article 32 of the GDPR (Security of Processing).

8. Links

The website may include hyperlinks to other sites that are not operated or controlled by LLEIDA.NET. Therefore, LLEIDA.NET does not guarantee, nor is responsible for the legality, reliability, usefulness, veracity, and timeliness of the contents of such websites or their privacy practices.

Before providing your personal information to these third-party websites, please note that their privacy practices may differ from ours.

9. Cookies

The website uses cookies. You have the option to prevent the generation of cookies by selecting the corresponding option in your browser settings.

For more information, you can refer to our Cookie Policy.

10. Privacy Policy Amendment

LLEIDA.NET reserves the right to modify this Privacy Policy, in accordance with its own criteria, driven by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.

We will inform you about these changes through the publication of the modified Privacy Policy on the Page itself, as well as through the corresponding notice on the home page.

11. Applicable Law and Jurisdiction

All disputes and/or claims arising from the interpretation and/or execution of this privacy policy will be governed by Spanish law and will be subject to the jurisdiction of the Courts and Tribunals of the city of Lleida.